Gaming and Customer Care, Learning from Nintendo and Epic

Most Gamers Are Engaged With Other Players via Voice Conversations – either in-game or via 3rd parties Gaming (specifically MMORPG games) and customer care have much in common. If you are an avid gamer – you’re probably thinking “WTF? I don’t see any commonality!” If you’re a customer care professional, you’re probably thinking “WTF? I’m […]

In-App Communications – Myth Busting

In-App Communications – It’s Better Than You Think Since the early 2000’s, VoIP and particularly mobile VoIP is suffering from bad rep. Most businesses (and to an extent network engineers and communication consultants) believe that VoIP in general is a low quality alternative to traditional telephony. In addition, when asked – most will indicate that […]

Work From Home Jobs, A look into the future

“Work-From-Home” searches across the US in the past 7 days. Work From Home searches are surging, a clear indicator that the workforce of the future is changing dramatically. All FAANG companies already announced that their employees will not be required to return to the office, till at least June 2021 – while their employees sound […]

Telemedicine at a Touch

Picture yourself leaving a hospital room after several days of high-quality care by trained nurses and doctors. You have just survived a high-magnitude health-related issue and now you are preparing to go back home to the support of your family. You know your case and you are at the point where doctors have told you […]

Cloudonix Named One of CIO Reviews 20 Most Promising Cloud Providers

July 15, 2019 (New York ) Cloudonix, the game-changing cloud communications backbone, is pleased to announce having been named one of CIO Review’s 20 Most Promising Cloud Providers for 2019. CIO Review is a magazine that covers the technology industry, including industry trends, software and services, and IT. The magazine, founded in 1987, is now […]

Cloudonix Named One of CIO Reviews Top 100 Tech Startups for 2019

April 10, 2019 (New York ) Cloudonix, the game-changing cloud communications backbone, is pleased to announce having been named one of CIO Review’s Top 100 Tech Startups for 2019. CIO Review is a magazine that covers the technology industry, including industry trends, software and services, and IT. The magazine, founded in 1987, is now completely […]

WHY PRIVACY AND SECURITY GDPR/HIPAA

Security and privacy are key elements that play a major role in a company’s success. The first major privacy and security element is providing the customer privacy. If the customer feels that they and/or their information isn’t secure, they are not likely to stay with that company. This means that the company has no customers and for the company existing without customers means it essentially fails. Therefore, customer privacy is a key element towards the importance of privacy and security for a company as a whole.

Cloudonix Hits the Autumn Road

Cloudonix hit the road, or more accurately, the skies, this past month. October found the team travelling 3 different countries in just 3 weeks in one of the company’s most hectic months to date. The month started off with the Ascent conference in New York, NY.  The Ascent Conference is a 2 day conference that […]

0800 Numbers are killing your business

0800 numbers, we have come to love them. They had become so rooted into our culture and economic system, that in some countries, they are a regulatory requirement for enterprises facing consumers. Can you imagine your life without calling your credit card company or your bank? If they don’t supply you with an 0800 number, […]