Traveling: Making Things Right Doesn’t Have to be so Complicated
The customer service that is offered by call centers is being progressively offered at the expense of the customer and high costs. Far too often customers are forced to waste good portions of their day attempting to reach a representative that can help them or punching in policy numbers and repetitively verifying themselves for security purposes. All of these issues and more are eradicated by call centers that has implement contextual communications as part of their service.
Imagine for a minute that it’s a beautiful day out and you’re driving alone down a suburban road singing along with the radio. You pull up to a four-way stop, see you are the only car there, and proceed through the intersection…
Cloudonix Named One The Most Admired Companies To watch in 2021 by The Business Fame magazine
March 2021 (New York) Cloudonix, is pleased to announce having been named one of The Most Admired Companies To watch in 2021 by The Business Fame magazine As quoted in the article, Nir Simionovich, the Founder and CEO of Cloudonix. explains “The Cloudonix strategy is that there shouldn’t be any loss of context in sales and […]
Cloudonix Named One of CIO Views 10 Most Valuable Tech Companies to watch in 2021
March 2021 (New York) Cloudonix, is pleased to announce having been named one of CIO Views 10 Most Valuable Tech Companies to watch n 2021. CIO Views is a business magazine that mainly focuses on emerging CIOs, their journey, views on current economic states and all other relevant subjects that refer to the business world. […]
Cloudonix Named One of CIO Reviews Top 50 Tech Startups for 2020
December 2020 (New York) Cloudonix, is pleased to announce having been named one of CIO Review’s Top 50 Most Promising Tech Startups for 2020. CIO Review is a magazine that covers the technology industry, including industry trends, software and services, and IT. The magazine, founded in 1987, is now completely digital. The magazine is at […]
Gaming and Customer Care, Learning from Nintendo and Epic
Most Gamers Are Engaged With Other Players via Voice Conversations – either in-game or via 3rd parties Gaming (specifically MMORPG games) and customer care have much in common. If you are an avid gamer – you’re probably thinking “WTF? I don’t see any commonality!” If you’re a customer care professional, you’re probably thinking “WTF? I’m […]
In-App Communications – Myth Busting
In-App Communications – It’s Better Than You Think Since the early 2000’s, VoIP and particularly mobile VoIP is suffering from bad rep. Most businesses (and to an extent network engineers and communication consultants) believe that VoIP in general is a low quality alternative to traditional telephony. In addition, when asked – most will indicate that […]
Work From Home Jobs, A look into the future
“Work-From-Home” searches across the US in the past 7 days. Work From Home searches are surging, a clear indicator that the workforce of the future is changing dramatically. All FAANG companies already announced that their employees will not be required to return to the office, till at least June 2021 – while their employees sound […]
Telemedicine at a Touch
Picture yourself leaving a hospital room after several days of high-quality care by trained nurses and doctors. You have just survived a high-magnitude health-related issue and now you are preparing to go back home to the support of your family. You know your case and you are at the point where doctors have told you […]
Cloudonix Named One of CIO Reviews 20 Most Promising Cloud Providers
July 15, 2019 (New York ) Cloudonix, the game-changing cloud communications backbone, is pleased to announce having been named one of CIO Review’s 20 Most Promising Cloud Providers for 2019. CIO Review is a magazine that covers the technology industry, including industry trends, software and services, and IT. The magazine, founded in 1987, is now […]
Cloudonix Named One of CIO Reviews Top 100 Tech Startups for 2019
April 10, 2019 (New York ) Cloudonix, the game-changing cloud communications backbone, is pleased to announce having been named one of CIO Review’s Top 100 Tech Startups for 2019. CIO Review is a magazine that covers the technology industry, including industry trends, software and services, and IT. The magazine, founded in 1987, is now completely […]