Security and privacy are key elements that play a major role in a company’s success. The first major privacy and security element is providing the customer privacy. If the customer feels that they and/or their information isn’t secure, they are not likely to stay with that company. This means that the company has no customers and for the company existing without customers means it essentially fails. Therefore, customer privacy is a key element towards the importance of privacy and security for a company as a whole.
The CPaaS revolution (Communications Platform as a Service) officially started almost 10 years ago. It’s roots can be traced back to the original inception of the Open Source communications disruption, when open source projects such as Asterisk and Kamailio had been adopted by carriers and start-ups worldwide, to create brand new services and business opportunities.