Bridge The Customer Care Chasm

Amazing Customer Care Starts With Smart Voice Calls

TRUSTED AND ACCOMPLISHED
Smart Voice Calls

Merge Voice and Data
For Faster Customer Care

Cloudonix’s smart voice calls enable businesses to rapidly service customers. Our digitally enhanced voice communication channels merge voice and data into a complete service context.

Customers Reported

Improved Performance

Numbers represent average improvements, across all customers.

28%

Avg. Call Handling Time Reduction

34%

Avg. Telecom
Cost Savings

41%

Avg. Agent Call
Transfer Reduction

Remove The Barriers To Exceptional Service

Frictionless experiences drive better customer care and faster sales. Cloudonix's digitally enhanced voice calls reduces the need for IVR menus. Ensure that every voice call gets to where it needs to get to, without bothering the customer.

Your Contact Center - Cloud Enhanced
Work-From-Anywhere Within Your Workflows​​

Work-From-Anywhere is the new normal. Cloudonix turns on-premise contact centers to cloud call-centers. Security, Privacy and more – rapidly deployed and cost effective.

Customers Reported

Advantages

Numbers represent actual implementation scenarios.

27 min

Fastest Customer Integration

5 min

Time To Connect
A Remote Carrier

2 min

Time to Provision 250 Agents via API

Your Contact Center - Available Anywhere

Connect your agents from anywhere in the world. Take your contact center to the cloud - without replacing it. Ensure your contact center continuity in as little as 30 minutes.