Merge Voice and Data
For Faster Customer Care
Cloudonix’s voice communication technology turns your existing digital assets into communication channels accelerating sales and increasing customer satisfaction.
Our digitally enhanced voice communication channels merge voice and data into a complete service context.
Customers Reported
Improved Performance
Numbers represent average improvements, across all customers.
28%
Avg. Call Handling Time Reduction
34%
Avg. Telecom
Cost Savings
41%
Avg. Agent Call
Transfer Reduction
Remove The Barriers To Exceptional Service
Frictionless experiences drive better customer care and faster sales. Cloudonix's digitally enhanced voice calls reduces the need for IVR menus. Ensure that every voice call gets to where it needs to get to, without bothering the customer.
Work-From-Anywhere is the new normal. Cloudonix turns on-premise contact centers to cloud call-centers. Security, Privacy and more – rapidly deployed and cost effective.
Customers Reported
Advantages
Numbers represent actual implementation scenarios.
27 min
Fastest Customer Integration
5 min
Time To Connect
A Remote Carrier
2 min
Time to Provision 250 Agents via API
Your Contact Center - Available Anywhere
Connect your agents from anywhere in the world. Take your contact center to the cloud - without replacing it. Ensure your contact center continuity in as little as 30 minutes.