Last Revised June 2019, V1.00
Changelog will be listed for all future commits.
(”Cloudonix”), collect personal data relating to you, where do we collect it from, how do we process
it, who do we share it with, how do we secure it, and how can you enforce your legal rights for cease of
processing, amendment, deletion and ratification.
ensure that this information is brought to you in a manner which allows you to consider whether you
consent to our use of this personal data, or whether you wish for us not to provide you with the
Note that you are under no legal obligation to provide us with any personal data, and that your
consent is the sole basis for our use of it.
How Do We Collect Personal Data?
We collect personal data in the following methods:
First, we collect personal data when you register to our services or fill out forms on our website.
We do so by taking the personal data you filled out in our forms, as well as your use of the
Then, we collect personal information when we interact with you: when you contact us through our
support systems, when you send us emails or when you contact us via phone.
What Personal Data Do We Collect?
We collect mainly information that relates to your use of our services, which includes: your name,
your email address, company name and other information you filled out on our forms. We also collect
information relating to your use of our sites.
We also collect the contents of all correspondence between ourselves and our clients.
How Do We Process Personal Data?
We use your personal data in order to provide you with the services and deal with sales and
marketing. This is the purpose of collecting the personal data and the main reason for
We also keep your contact information, both to provide you with access to our services, to contact
you with notifications about your new features and updates, as well as to let you know if we believe
something was compromised.
We process your personal data also in order to create statistic, non-personally identifiable, data
which is used to assist us in better understanding of features.
Who Has Access To Your Personal Data?
We do our best to ensure that your personal data remains secure. We provide our employees with
limited, monitored, access, only on a need-to-know basis. We also use some contractors that are engaged
our company to provide us with services. Both our employees and contractors are under strict
We also use a few, limited, third parties to process your information. These third parties
- Google Analytics, to measure our website’s performance
- Salesforce, to manage our customer relations
- Gmail, to send emails
- MailChimp, to send emails for real-time chat and support
We also comply with legal requests, meaning that if we get an authorized legal warrant to provide
your personal data from a law enforcement authority, court or other authorized authority, we will act
accordingly. We do not, however, comply with mass-surveillance of our end-users, and shall challenge
such requirement in courts until resorting all efforts.
How Do We Secure Personal Information?
We secure personal information by storing it in industry-grade servers, when information may be
encrypted to prevent abuse and misuse. We also make sure that our servers are checked, regularly for
security issues and potential breaches for known vulnerabilities and bugs, and we update our
operating systems periodically. We make sure that all access to our servers is logged, and in some cases
How Can We Contact You?
We use your contact information to contact you from time to time with promotional offers, updates
relating to our services, new features or information relating to a security breach, if it happens.
You can opt out from all notifications or any notifications using our services.
How Can You Review, Amend or Delete Your Personal Data?
We can provide you with a copy of your personal data if you contact us by sending an email to
privacy @ cloudonix.io; after you do so, we will verify that this request is genuine, and send your
data. If you find any of the personal data to be inaccurate, please let us know and we will amend
You can also request, post-review, that we remove personal data. In such case, we will retain the
minimum amount that we are required by law, but will remove all excess data.
Can You Request That We Cease Processing?
Yes. You can contact us at privacy @ cloudonix.io ; and request that we cease processing your
personal data. However, in such case we will not be able to provide you with any of the
Please note that in some cases, we may prefer to remove personal data altogether than to cease
processing due to costs. In such case, we will provide you with a copy of your personal data.
Children and Minors.
Cloudonix is meant for adults. We do not provide our services for children or minors. If you are
over 14 and under 18, you need to provide us with parental permission to process and retain the
and specifically let us know.
Our website uses first party and third-party cookies. A cookie is a small file placed on your
browser’s environment which allows us to identify you as a unique user. It does not contain any personal
information, nor can it be used to by anyone but ourselves and our third-party service providers
(who provide third party cookies).
You may opt out from storing cookies on your device altogether, or specifically from our website in
your browser’s settings. However, this may impair your use of our services.
Please note that updates and changes will be logged in our changelog hereunder. No update shall have any
What Happens In Case of Merger?
If our company is acquired, merged, or otherwise transfers its business into a new entity, we might
be required to merge databases as well. In such case, we will provide you with a 14-day notice to
either delete your information or request that we cease processing. If no response arrives, we may merge
databases in such case.