Handling the Madness of Renting a Car
By Ben Shure The rental car industry is back to being one of the biggest rental industries in the United States after
By Ben Shure The rental car industry is back to being one of the biggest rental industries in the United States after
By Ben Yuter When ordering pizza the last thing you want to do is to go through a call center to make
The customer service that is offered by call centers is being progressively offered at the expense of the customer and high costs. Far too often customers are forced to waste good portions of their day attempting to reach a representative that can help them or punching in policy numbers and repetitively verifying themselves for security purposes. All of these issues and more are eradicated by call centers that has implement contextual communications as part of their service.
Imagine for a minute that it’s a beautiful day out and you’re driving alone down a suburban road singing along with the radio. You pull up to a four-way stop, see you are the only car there, and proceed through the intersection…