WHY PRIVACY AND SECURITY GDPR/HIPAA

Security and privacy are key elements that play a major role in a company’s success. The first major privacy and security element is providing the customer privacy. If the customer feels that they and/or their information isn’t secure, they are not likely to stay with that company. This means that the company has no customers and for the company existing without customers means it essentially fails. Therefore, customer privacy is a key element towards the importance of privacy and security for a company as a whole.

0800 Numbers are killing your business

0800 numbers, we have come to love them. They had become so rooted into our culture and economic system, that in some countries, they are a regulatory requirement for enterprises facing consumers. Can you imagine your life without calling your credit card company or your bank? If they don’t supply you with an 0800 number, […]

Airline Complaints Reaching New Heights

By Benjamin Wasserman There is no such thing as bad publicity…well, on second thought, there actually might be. Such an example, for instance, is this: imagine you are head of an airline and a viral video surfaces of your employees forcefully dragging a seemingly harmless man off one of your airplanes. In fact, this […]