You are the best at what you do, your product or service is amazing and your customers love it. Providing exceptional customer-care is important – but it is incredibly difficult. Ranging from confusing voice menus (IVR) through multiple agent transfers – your customers think you’re actively trying to make it impossible. When it comes to customer care, a little “care” can go a long way.
With Cloudonix, your customers will enjoy a “menu free” voice experience, that always routes calls to the right care agent.
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